What makes a modern Smart Room concept? Not the technical variety of possibilities, but their guest related automation. The guest can "expect" to find a suitable room and then "perceive" it as an oasis of well-being.
It is no longer the guest's check-in that is decisive for changing room conditions, but the guest's immediate access to the room. Due to increasing mobile use, the time can be many hours earlier. An online door locking system is essential to be able to react immediately to the various scenarios.
The first impression still counts: The Welcome scenario contains the personal greeting of the guest in his or her national language and a corresponding lighting mood that corresponds to the guest's favourite colour - or was chosen as a special scene by the interior designer.
When entering the room normally, the basic lighting is activated, which is preferably biologically oriented - i.e. the light temperature is adapted to the respective time of year and day.
Human Centric Lighting (HCL) is the international term for this. Biologically effective light with a positive influence on the human bio-rhythm - a fact that has long been scientifically proven. This is why hospital rooms, retirement homes, schools and conference rooms are equipped accordingly today. This is also an indispensable feature for smart hotel rooms.
The best application example for HCL lighting - the morning bathroom stay. Here the guest can be given a daylight feeling by means of a light temperature of 6500 Kelvin. By the way: a light shower is nothing more than lighting with a high light temperature.
Night-Shift is the opposite of daylight feeling. If you go to the toilet at night, you would be completely torn out of sleep by full lighting in the room and bathroom - a gentle Night-Shift lighting prevents this.
The setting for day and night temperature in the hotel room does not work any differently than the automatic air conditioning in the car. However, it can take up to 30 minutes in a hotel room until a temperature reduction of 4 degrees is reached. A default setting by app simply creates (sleep) comfort.
We measure the CO² content in the room and ensure automatic air circulation, even if the guest sets the fan coil to zero for noise reasons. Then by noiselessly minimized performance.
Automatic control of curtains or blinds makes perfect sense. This prevents the room from overheating in the sun and protects it from prying eyes in the evening.
The often difficult to understand service is a major shortcoming in many hotels. We rely on clear voice guidance by means of guest speech - be it with the Smart Panels or in voice operation.
Combine personalization and energy efficiency. An example of this is underfloor heating in the bathroom. Experience has shown that this is very much preferred by women. So the additional heating should be activated automatically by the check-in parameter. Male guests have the manual choice whether to use underfloor heating or not.
The most common question about hotel rooms without a telephone is: What should I do if (e.g.) I get sick? With our Room Controller we also offer the option of a voice emergency call. However, it is not possible to respond to pure help calls, this would possibly be triggered too often by TV broadcasts.
Guest communication is also stimulated by automation: For example, you can inform the guest about the room's feel-good factors or you can switch on sales campaigns for breakfast or similar. - The TV is switched on automatically.
Key cards no longer exist - so the energy state when leaving the room must be regulated differently. The simplest form is a central button for lighting off at the door. If, after a certain time, no activity in the room can be measured by a sensor, the switch-off process is carried out automatically.
Power failure - should not, but can happen. We are prepared for this. Two spots in the hallway are always under power via emergency power supply and the WLAN access point also remains in operation - of course, the door panel also receives emergency power.
In the past, chambermaids had to switch on all lighting in the room when entering to check its function. These times are over. In the age of room controllers, lighting is automatically checked during operation.
Just as the guest - for electrobiological reasons - can switch the room "off the grid" at night, so the room is switched completely off the grid if it is not occupied - for reasons of energy efficiency.